For current volunteers
Giving phone support
We have produced a phone support guidance document, that you can find here. It’s the first chapter of our learning on phone support and open to all of you to add to, from your experience as visitors offering phone support.
Every time you encounter a new situation or a new learning opportunity for us all, please share it and if you send it to Karris, it’ll be added to our notes. We love advice sheets that don’t ossify but grow with our combined learning. View the Phone Support notes here.
Please also view our Post-Detention Support spreadsheet here. We have put together a list of organisations across the UK that may be suitable to refer the person you’re supporting for assistance.
Upcoming visitor group meetings
All Visitor Support Group meetings are currently via Zoom – please contact the office for info
Reigate: 14 Sept at 2:30pm
Crawley and Horsham: 6 Sept 5:30pm
Oxted: 6 Sept at 12:30pm
Brighton: 6 Sept 6:00pm
This will be updated with upcoming trainings as they arise.
Walk With Us are monthly events that keep our walking community connected all year round. Before the Covid-19 pandemic we walked in a large group, however during Covid-19 these walks have been replaced with small walking pods and online gatherings.
Walk With Us is open to people who have experienced detention, GDWG visitors, Refugee Tales walkers and anyone else who would like to join us! If you are interested in being a regular part of this walking community please email: firstname.lastname@example.org for more information.
The upcoming walks/Zooms in 2021 are:
- Sunday 5th September in Cambridge
- Sunday 10th October at Christ’s Hospital in Sussex
- Saturday 13th November in London
Please contact email@example.com to join.
GDWG Volunteer policies are available to view and download here:
- Adult Safeguarding
- Child safeguarding
- Conflicts of interest
- Property policy
- Visiting detainees who pose a safety risk
- Visiting detainees with serious convictions or inappropiate behaviour
- Visiting suicidal detainees
- Guidelines on gift giving
- Guidelines on staying in touch with former detainees
- Volunteering policy
- Volunteer Code of Conduct
Safeguarding report forms:
Volunteer Expense Claim Form
Volunteer Visitor Feedback Form
This form relates to your contact with a specific individual you have supported in or post-detention. Please fill in this form:
- When your visits stop
- Every 3 months
Introduction: Please fill in this form as accurately and as fully as you can. Your feedback is very important to us for a couple of reasons. Firstly, many of our large funders require us to provide regular monitoring and evaluation reports, and your detailed feedback is vital in complying with that requirement. Secondly, your feedback helps us understand better the issues you, our volunteer visitors, face in our core role of helping those in detention, so that we can improve the support we give both to those in detention and to you. The information also helps us with our future applications for funding and for other purposes such as policy outreach, awareness raising, PR etc. Thank you.